This page provides the steps to request the deletion of your Iowa Savings Bank app account and all associated data. The Iowa Savings Bank app is developed by Malauzai Digital Banking by Finastra Fusion.
In your email, please include the following details:
Full Name
Online Banking Username
Once we receive your deletion request, a representative from Iowa Savings Bank will reach out via the phone number or email address associated with your account to confirm your identity.
More Information About Data Deletion and Retention
Data Deleted:
Post account deletion, all data associated with the account is removed from Iowa Savings Bank databases.
Data Archived:
Finastra archives user data deleted from the system to facilitate account recovery.
Archived data includes information linking the user to their bank or credit union account(s) and their personalized settings.
Archived data cannot be used by Finastra to access financial accounts or other protected information.
Finastra retains this archived data indefinitely for the duration of our business relationship, after which time it is permanently deleted.
